Subscription Purchase Policy

Subscription Purchase Policy

At the Lionmax 4k store, we strive to provide a unique and competitive digital market experience, which is why we put our client’s trust first. We offer high-quality digital products and services under clear terms and responsibilities.

1. Before Purchasing

  • All products offered are non-tangible digital products. We deliver the requests electronically via the order page on the website or through WhatsApp.

  • Please carefully review the product description and instructions before completing the purchase process.

  • We do not accept returns or refunds unless under specific circumstances.

  • The customer is fully responsible for entering correct information; the store is not responsible for errors resulting from incorrect data entry or neglect by the customer.

  • The delivery time for orders is usually within 5 minutes to 24 hours, depending on the delivery method, and products are often delivered instantly after payment.

2. During Order Execution

  • Orders are executed based on the data provided by the customer, and we must ensure its authenticity.

  • The order execution period is not fixed and is subject to variation or modification.

  • Lionmax 4k is not responsible for the delay resulting from the customer’s non-response or failure to provide the necessary information for the package.

3. After Delivery

  • The item is delivered via email or WhatsApp, and the store is not responsible after that.

  • No refund is provided if the device itself is faulty, unless the service was never used.

  • The refund request is reviewed only in the following cases:

    • If the order delivery exceeded 24 hours without the customer receiving it.

    • If there is a clear technical error in the service caused by the store, and the error cannot be fixed.

4. Amendments to the Terms

  • Lionmax 4k reserves the right to amend or update these terms at any time without prior notice.

  • The customer is solely responsible for periodically reviewing these terms to stay informed of any updates.